In our experience, a qualified individual can go from being completely “green” with Lytec to being capable of day-to-day data entry with two hours of training.
In the day-to-day world of Lytec support we often find that hours of support calls could have been averted with a single hour of training. These calls are also caused by the fact that many employees new to medical management software such as Lytec do not fully understand the process of medical billing.
In a perfect office, when new employees are hired the employee would be trained by a co-worker who has both the experience and patience to explain the complexities of billing. However, as no office is perfect, we find that this is the exception not the rule. More often, knowledgeable employees quit suddenly, are fired, or do not have the “heart of a teacher” that it takes to train a new employee.
At Dabbs Computer, we have been training Lytec users as long as we’ve been supporting them. For $125 per hour, our most qualified expert will speak to you personally over the phone. With our internet-enabled technical support software, we can temporarily connect to your computer and not only see your desktop, but also use your keyboard and mouse to guide you through the software. As he trains, he may spend only a few minutes showing you a task and then give you homework to do on your own. In another session you will reconnect and allow him to go over the work and then move on to the next task. In our experience, a qualified individual can go from being completely “green” with Lytec to being capable of day-to-day data entry with two hours of training.
For more information on training, please call toll free 877.450.4029